On-Premise Customers - Voice & SMS

Incident Report for Deskpro

Resolved

This incident has been resolved.
Posted Oct 31, 2024 - 11:32 GMT

Monitoring

We have identified the issue. A fix is being deployed for those customers affected. We are monitoring the situation.
Posted Oct 30, 2024 - 19:59 GMT

Investigating

We are aware of an issue affecting some on-premise customers using voice and SMS functionality and our team is investigating.
Posted Oct 30, 2024 - 18:00 GMT