All Systems Operational
Admin Interface ? Operational
Agent Interface ? Operational
User Interface / Portal ? Operational
Reports Interface ? Operational
Billing Interface ? Operational
API Operational
Incoming Email Operational
Outgoing Email Operational
DeskPRO.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 16, 2022

No incidents reported today.

Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022
Resolved - This incident has been resolved.
Aug 4, 12:58 BST
Monitoring - Existing messages in tickets should all be showing normally.

There is a small number of email messages in the backlog that should be done processing within 10-15 minutes.

Aug 4, 12:17 BST
Identified - We're aware of a problem with incoming email messages appearing as blank in the agent interface.

We've identified the issue and messages will be properly visible shortly.

Aug 4, 10:50 BST
Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.