Deskpro Status

All Systems Operational

Admin Interface Operational

Agent Interface Operational

User Interface / Portal Operational

Reports Interface Operational

Billing Interface Operational

API Operational

Incoming Email Operational

Outgoing Email Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 26, 2026

WhatsApp & Meta Social Channels – Agent Replies Not Sending

Resolved - The issue has now been resolved.

Agent replies on WhatsApp and Meta social channels are sending as expected.
May 26, 10:07 BST

Monitoring - A change has been implemented to restore agent replies on WhatsApp and Meta social channels.
We are continuing to monitor the results.
May 22, 10:20 BST

Identified - We are currently experiencing an issue affecting outbound messaging on WhatsApp and Meta social channels. Our team has identified the cause and a fix is in progress.
May 20, 13:03 BST

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

May 21, 2026

No incidents reported.

May 20, 2026

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.