Deskpro Status

All Systems Operational

Admin Interface Operational

Agent Interface Operational

User Interface / Portal Operational

Reports Interface Operational

Billing Interface Operational

API Operational

Incoming Email Operational

Outgoing Email Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 8, 2026

No incidents reported today.

May 7, 2026

Inbound Voice Calls Not Alerting Agents

Resolved - Inbound call alerting has been restored for all affected customers.
May 7, 16:22 BST

Monitoring - We have identified the cause and applied a configuration fix to all affected customers. Inbound call alerting is now restored. We are monitoring to confirm full resolution.
May 7, 10:56 BST

Investigating - A subset of customers on Deskpro Cloud are experiencing issues with inbound calls not alerting agents. We are currently investigating this issue.
May 7, 10:13 BST

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.