Deskpro Status

All Systems Operational

Admin Interface Operational

Agent Interface Operational

User Interface / Portal Operational

Reports Interface Operational

Billing Interface Operational

API Operational

Incoming Email Operational

Outgoing Email Operational

DeskPRO.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 27, 2021

No incidents reported today.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

Connectivity Issues

Resolved - This incident has been resolved.
Nov 25, 09:02 GMT

Monitoring - We have applied a fix, the platform has returned to normal and we continue to monitor.
Sep 30, 11:05 BST

Investigating - We are investigating connectivity issues affecting some customers
Sep 30, 11:02 BST

Voice and Incoming Email issues affecting some Cloud Customers

Resolved - This incident has been resolved.
Nov 25, 09:01 GMT

Monitoring - The issue with the service provider has been resolved and the Voice service is now restored. Some delays to incoming emails are still to be expected until we finish processing the backlog of messages.
Nov 24, 20:36 GMT

Investigating - This issue is also causing delays in incoming emails. No data has been lost but some customers may see delays in receiving messages.
Nov 24, 19:54 GMT

Monitoring - An issue with a third party provider is causing issues for Deskpro Voice. We're monitoring the situation and will post updates when more is known about the problem. For more information, please check https://status.aws.amazon.com/
Nov 24, 19:39 GMT

Nov 24, 2021

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021

No incidents reported.

Nov 15, 2021

No incidents reported.

Nov 14, 2021

No incidents reported.

Nov 13, 2021

No incidents reported.