Deskpro Status

All Systems Operational

Admin Interface Operational

Agent Interface Operational

User Interface / Portal Operational

Reports Interface Operational

Billing Interface Operational

API Operational

Incoming Email Operational

Outgoing Email Operational

DeskPRO.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 16, 2022

No incidents reported today.

Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

Some emails appearing with blank messages

Resolved - This incident has been resolved.
Aug 4, 12:58 BST

Monitoring - Existing messages in tickets should all be showing normally.

There is a small number of email messages in the backlog that should be done processing within 10-15 minutes.
Aug 4, 12:17 BST

Identified - We're aware of a problem with incoming email messages appearing as blank in the agent interface.

We've identified the issue and messages will be properly visible shortly.
Aug 4, 10:50 BST

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.