All Systems Operational
Admin Interface ? Operational
Agent Interface ? Operational
User Interface / Portal ? Operational
Reports Interface ? Operational
Billing Interface ? Operational
API Operational
Incoming Email Operational
Outgoing Email Operational
DeskPRO.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 27, 2021

No incidents reported today.

Nov 26, 2021

No incidents reported.

Nov 25, 2021
Resolved - This incident has been resolved.
Nov 25, 09:02 GMT
Monitoring - We have applied a fix, the platform has returned to normal and we continue to monitor.
Sep 30, 11:05 BST
Investigating - We are investigating connectivity issues affecting some customers
Sep 30, 11:02 BST
Resolved - This incident has been resolved.
Nov 25, 09:01 GMT
Monitoring - The issue with the service provider has been resolved and the Voice service is now restored. Some delays to incoming emails are still to be expected until we finish processing the backlog of messages.
Nov 24, 20:36 GMT
Investigating - This issue is also causing delays in incoming emails. No data has been lost but some customers may see delays in receiving messages.
Nov 24, 19:54 GMT
Monitoring - An issue with a third party provider is causing issues for Deskpro Voice. We're monitoring the situation and will post updates when more is known about the problem. For more information, please check https://status.aws.amazon.com/
Nov 24, 19:39 GMT
Nov 24, 2021
Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021

No incidents reported.

Nov 15, 2021

No incidents reported.

Nov 14, 2021

No incidents reported.

Nov 13, 2021

No incidents reported.