Deskpro Status

All Systems Operational

Admin Interface Operational

Agent Interface Operational

User Interface / Portal Operational

Reports Interface Operational

Billing Interface Operational

API Operational

Incoming Email Operational

Outgoing Email Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 7, 2024

No incidents reported today.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

Outbound email with O365 delays

Resolved - This incident has been resolved.
Oct 2, 11:24 BST

Monitoring - A workaround for affected customers has been deployed. Backlogged emails are being processed now and is expected to complete within 15-20 minutes.
Oct 1, 19:00 BST

Identified - We have identified the issue. A workaround is being deployed for those customers affected.
Oct 1, 18:44 BST

Investigating - We are aware of an issue affecting some customers using custom Office365 accounts to send outbound email and our team is investigating.
Oct 1, 17:21 BST

Oct 1, 2024

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.