Service disruption for some customers

Incident Report for Deskpro

Resolved

This incident has been resolved.

Posted May 31, 2022 - 16:19 BST

Monitoring

All affected accounts are back online.

Posted Mar 28, 2022 - 16:48 BST

Identified

We have identified an issue affecting a small number of users caused by a problem with a specific database cluster. We are moving affected users to a new cluster.

Posted Mar 28, 2022 - 15:04 BST