Deskpro Status

All Systems Operational

Admin Interface Operational

Agent Interface Operational

User Interface / Portal Operational

Reports Interface Operational

Billing Interface Operational

API Operational

Incoming Email Operational

Outgoing Email Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 15, 2026

No incidents reported today.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

Gateway timeout

Resolved - This incident has been resolved.
Jan 8, 09:54 GMT

Monitoring - We have identified the gateway timeout issue affected customers on a specific cloud region. Whilst we continue to investigate we can see sites have recovered and are monitoring the situation.
Jan 8, 09:09 GMT

Update - We are continuing to investigate this issue.
Jan 8, 08:59 GMT

Update - We are continuing to investigate this issue.
Jan 8, 08:58 GMT

Investigating - We are currently investigating a gateway timeout issue affecting a subset of customers.
Jan 8, 08:52 GMT

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.